Thursday, September 26, 2019
Hospitality Management Industries Essay Example | Topics and Well Written Essays - 500 words - 4
Hospitality Management Industries - Essay Example Hospitality management is known as the oldest services provided by human beings. The industry was replacing its older ways with newer techniques and ideas slowly and gradually; however, Isadore Sharpââ¬â¢s ideas brought a drastic change in this industry that are: Before Isadoreââ¬â¢s era, medium sized hotels were not that lavish and werenââ¬â¢t also rendering exceptional services. However, Isadore helped changing this mindset that exceptional services can only be rendered by large hotels. Therefore, since then, medium sized hotels and resorts are also trying to provide exceptional services and thus, increasing their customer base and revenue. Isadore, by his ideas of exceptional services bought another change in the industry that people should always get the same level of satisfaction from the hotel. Therefore, hotels and resorts have to keep maintaining their short term and long term strategies all over the year. Gift card is another incomparable and unique service provided by Four Season to their customer. It helps one to buy a gift card for their loved ones, which is redeemable worldwide at any Four Season hotel for overnight stay, dining experiences, spa treatment and other services that are
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